COMMERCIAL FREQUENTLY ASKED QUESTIONS
Evergreen Landscaping is dedicated to providing quality service. We have put together a list of some of the most frequently asked questions we receive from our commercial clients. If you have any additional questions please feel free to contact us!
1
What services do you offer?
We offer weekly Grounds Maintenance, Fertilizer and Weed Control Applications, Industrial Vegetation and Weed Control Applications and Insecticide Treatment for Tree Pests.
3
Do you require a contract?
Yes, we do require all commercial clients to sign a seasonal contract with us. This is our way of ensuring both parties are on the same page when it comes to the services being offered. This helps us ensure we are meeting the needs of our clients, as each commercial client has a unique set of needs and expectations.
5
Who will work on the commercial and industrial locations?
Well trained, supervised personnel with the proper professional equipment. All employees wear a company uniform. The uniform may vary depending on the jobs they perform and the protective equipment they may need.
7
How do you schedule your clients?
Commercial clients are setup on a weekly schedule that rotates thoughout the season, ensuring all commercial contracts have their grounds maintenance needs met. Fridays are often reserved for any extra work that our clients have requested.
9
What if you break something?
We try to avoid this at all times, but its why we carry insurance. We will immediately fix any mistake and tell you what happened. You won’t have to worry about anything. If its our fault, we will make it right.
11
How long after the site is serviced before employees, customers and tenants can go on the area?
We recommend all individuals be kept off the area for at least 24 hours.
2
Do you guarantee your services?
Yes! We guarantee all our weed control and fertilization services. We will come back to re-apply weed control on any actively growing weeds, or to apply additional fertilizer as long as it is requested between 14-30 days from the previous application.
4
What areas do you service?
We work in Lethbridge and surrounding areas. Raymond, Magrath, Stirling, Coaldale and Coalhurst are included in that area.
6
Are you a licensed and insured Lawn Care Company?
Yes, we are fully licensed, commercially insured and covered through WCB. We hold all the required and necessary licenses for a lawn care and pesticide company in Alberta.
8
How do I pay?
You can pay online here on this website, with debit, or credit, or you can mail a cheque to our head office. We also accept etransfer.
10
How long after the yard is serviced with fertilizer and weed control will it be mowed?
We usually wait between 24-48 hours after application, before mowing your lawn. We will plan for this in your weekly grounds maintenance schedule.
12
How long does it take for weeds to die after they have had an application?
It usually takes 24 hours to see the effect of the weed control, but it can take up to 72 hours. If after 72 hours you have not seen a change in your weeds, let us know, we’d be happy to come fix the problem!
13
What if it rains after my service?
Any water is great for fertilizer and will benefit the application. Weed control results can vary, depending on amounts and severity of rain. If after 7 days your application hasn't given you the desired result, let us know and we'll be happy to return at no extra cost.
14
What are the perfect conditions for applications?
A day that isn’t too hot and isn’t too cold, one that isn’t too windy, and the grass is dry with no rain in the upcoming forecast…who knew this was such temperamental work? Seriously though, we’re looking for the perfect conditions. That means it has to be between 18-29 degrees Celsius, with a wind gust of less than 16 km/hr.